Understanding the Spam Quarantine

The spam filter scans all incoming messages and moves suspicious emails into quarantine. These may include:

• Spam and junk mail
• Phishing attempts
• Messages with malicious attachments or links
• Bulk email campaigns from unknown senders

This process protects your inbox and ensures you only receive safe, relevant messages.

To view quarantined emails, log in at quarantine.tonmly.com using a login link.

From your dashboard:

• ✅ Release: Delivers the message to your inbox and trains the filter to allow similar messages.
• 🗑️ Delete: Permanently removes the message from quarantine.

You can take action on individual messages or multiple ones at once using the checkboxes.

Each day, you'll receive an Email Scout Report with a summary of your quarantined messages. You can:

• Quickly scan the subject and sender
• Click to release, allow, or delete right from the email
• Preview message content before taking action

If you don’t see the report, check your spam folder or make sure it's enabled in your quarantine dashboard under My Settings > Protection Report.